Analysing service uptake data would be crucial to not only provide insight and outcomes but also to inform the service’s future design.
Client: Cardiff UHB
Services: NHS and Public Sector
Rolling out the city’s MSK and Mental Health Liaison Service
Patient health, wellbeing and education is a top priority for Cardiff UHB, and the Health Board continually strive to offer better, more efficient access to the most in-demand services.
So, when they wanted to roll out both musculoskeletal (MSK) and Mental Health Liaison services across their 62 GP surgeries in Cardiff, they knew that service uptake analysis would be key to monitoring its success.
And we had just the answer.
Cardiff UHB use a mix of clinical systems, including Vision and EMIS Web, but analysis of comparable data would be crucial to not only provide insight and outcomes, but also to inform the service’s design.
Here’s what we did:
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